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AT&T is advertising on TV an internet service for $40.00 a month. The commercial states, "No Fees, the price you see is the price you pay" and they flash on screen $40.00 dollars a month. The commercial goes on to say to call 1.877.only.att. I called the number and the...
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#1365530
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Att - Poor service

Att - Poor service
Over 35 minutes on hold and still waiting for customer service! Ridiculous!!!!
#1365377
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In May, by phone I agreed to switch from Media Com to DIRECT TV/Att with promise of $600 gift card: 2 @$100 and a $400 Visa card. I have the 2$100 cards! The $400 Visa was discussed with several reps at Direct TV in mid Aug. A Diane in Miami and her Super. Told me a...
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#1364833
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I was calling AT&T to disconnect my mom's wireless service because she passed away. Got passed around to three different customer service agents and spent at least a combined 15 minutes waiting on hold. Spoke with Forrest in wireless services. Gave him all account...
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h.kitchener
h.kitchener

Why worry about it? You tried and failed. It's not like AT&T can collect the bill from your mother. Just don't pay any bills from them and they will soon-enough disconnect the...

#1364322
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I have been sending these people hundreds of dollars every year for a decade. I need to be lobotomized to protect me from myself for continuing to do so. They are the VERY WORST CUSTOMER "SERVICE" ORGANIZATION I have ever had the misfortune to be subjected to. Their...
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1.9
#1363876
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The quality of their service is dropping. Conversely, the cost of their service is going up. My connection is CONSTANTLY just dropping out, then takes two to three minutes to reconnect. And as short as another five minutes, it drops out again for two to three minutes....
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#1362941
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Att - Sr feed up

Nothing happen is a robot answering phone calls Worst Customer Service ever. I warn everybody don't get ATT cable
#1360410
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Came back to direct tv after spectrum upped my bill double, found a bundle package with direct tv and switched after having an issue with auto bill not working I cancelled the premium channels after trail was over like I was supposed to do. The person said they fixed...
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Anonymous
Freddie Murphries

I think ATT trains their people to lie. How else could they be as completely incompetent as they are? This is one of the worst corporations hands down. If we had a better gove...

1.0
I didn't like
  • All
#1359764
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I paid the landline account for the U-Verse account. Landline department would not give me my money back. This department told me to stop payment on my check. I could not stop payment but had to do a dispute saying the landline department was not authorized to take my...
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1.2
I didn't like
  • Lip service and no action
  • Never took care of my issue
  • Ignorance in business
#1359198
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Please DO NOT waste your valuable time with AT&T which owns Direct TV, TimeWarner cable, Dish Network, Uverse (internet), Wireless, landline. The main headquarters located at 208 S. Akard St. Dallas, TX. 75202 and Randall Stephenson, AT&T CEO. The phone number to...
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1.0
I didn't like
  • Rude agents
  • Customer service and billing
  • Deceptive sales
#1359059
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