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Had a horrible experience with supervisor Donovan today. Called in because of paying my bill twice this month due to changes in the auto pay schedule. Almost every rep I spoke too had an air about them. Focus seems to be on telling me what I needed to do, instead of...
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2.0
#1287927
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Att - Lousy service

For the past 2 months the service comes in and out at home where before we didn't have this problem. Their coverage map is an outright joke. They lie to Straight Talk and say there isn't any problems on their end but several didn't brands of phones and we all have the same issue with no coverage or barely 1bar most of the time.
1.4
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
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#1286942
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I am having a huge issue . They sent me a phone I could not activate . So new phone sent out . I returned the phone , received April 19 yet still charged me for not returning . All we have gotten is out sourced call centers and run around . They lie I mean bold face...
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#1284845
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Att - Don't do it

Although there were no issues signing me up or installing the service but getting my address correct for my reward cards has been a ridiculous roller coaster ride. I've been waiting 3 months. Customer service is #unfuckingbelievable they are inept. This was a total inconvenience and I do feel like its an unnecessary run around. Cant wait to cancel!!!
#1284745
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Had the worst experience with AT&T internet services. First I speak with a rep who recommended that I get the mobile hotspot stating that they do not have overage charges on devices (stated that they will just throttle internet speeds), telling me that DSL is not worth...
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#1283989
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I finally dumped Direct tv yesterday. Worst tv experience of my life!!! I live in a large community near three major highways in St. Peters Missouri. I can barely use my phone because the 4G, LTE, and my WiFi only get One or two bars of signal strength. I use to get 4....
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#1283824
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You have a employee name Shauna White (Office of the President)which is the most unprofessional, rude and degrading employee I've ever had to deal with. She talks down to customer and placed any blame on customers to cover AT&T/Direct TV. I've been with Direct TV over...
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#1283623
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Att - LATE FEE

AT&T has charged a late fee every month since changing my due date in their favor by 8 days, and yet failed to change mailing time leaving only 5 days to pay bill - impossible- just to charge a late fee? Force auto pay? Paperless statement? GRRREED?
#1283404
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My wife talked to a Steve just after looking at there deals on their website some kind of BOGO deal. We were suppose to get one of the phones for free according to Steve. After paying 900 for the first one now we have to pay 750 for the other, something about not...
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SnobbishBulldog
SnobbishBulldog

I am having a huge issue . They sent me a phone I could not activate . So new phone sent out . I returned the phone , received April 19 yet still charged me for not returning ...

#1282963
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on April I call to change my plan to get more services but Jacob explain me the prorate it wil cost me $12.00 but I will get a credit for $12 for other services that I was changing... Unfortunately, it was not like that. I usually paid $250 per month for two lines and...
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2.9
#1282585
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